Terms of service
Terms of Service
Welcome to YoukuArt!
“We,” “our,” and “us” refer to YoukuArt. This website and store are operated by Youkuart and powered by Shopify. We provide you, the customer, with carefully curated services, including all related information, content, tools, features, products, and services (collectively referred to as the “Service”).
The following Terms of Service (the “Terms”) outline your rights and obligations when using the Service and incorporate all related policies referenced herein.
Please read these Terms carefully. They contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.
By accessing, interacting with, or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to the Terms or the Privacy Policy, you must not use or access the Service.
1. Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction and that you consent to any minor dependents using the Service under your supervision.
To access the Service, including browsing or purchasing from our online store, you may be required to provide personal information such as your email, billing, payment, and shipping details. You represent and warrant that all information you provide is true, complete, and current and that you have the legal right to use it.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted under your account. You may not assign, sell, or transfer your account to others or allow others to access your account.
2. Our Products
We strive to present our products and services accurately in our online store. However, due to variations in devices and screen settings, actual colors and appearances may differ from what you see online.
We do not guarantee that product appearances or quality will meet your expectations or perfectly match descriptions or images shown.
Product descriptions may be modified without notice. We reserve the right to discontinue any product or limit availability by person, geographic area, or jurisdiction.
3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason at our sole discretion. An order is not considered accepted until we confirm and process your payment.
Please review your order carefully before submission. Once accepted, we may not be able to modify or cancel it. If an order is modified or cancelled, we will attempt to notify you via the contact details provided.
All returns and exchanges are subject to our Refund Policy. You represent and warrant that purchases are for personal use only and not for resale or export.
4. Pricing, Taxes, and Duties
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time of your order and will be listed in your confirmation email.
Duties & Taxes: To provide a transparent experience, all applicable import duties, customs fees, and taxes are included in the product price for customers in the United States. You will not be charged any hidden fees upon delivery.
Online prices may differ from those in physical stores or third-party retailers. Promotions may have separate terms that override these Terms where applicable.
You agree to provide accurate and current billing and account information. You represent and warrant that: (i) all payment information provided is valid and accurate, (ii) you are authorized to use the selected payment method, and (iii) you will pay all incurred charges.
5. Shipping and Delivery
We are not responsible for delays in shipping. All delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or other events beyond our control are not our responsibility. Ownership and risk of loss pass to you upon shipment.
6. Intellectual Property
The Service and all associated trademarks, branding, content, designs, text, images, videos, and graphics are owned by YoukuArt, its affiliates, or licensors and protected by intellectual property laws.
You may only use the Service for personal, non-commercial purposes. Except as expressly allowed, you may not copy, modify, reproduce, distribute, or create derivative works from any Service content without prior written consent.
7. Optional Tools
We may provide access to third-party tools “as is” without warranties or endorsements. Use of these tools is at your own risk and discretion.
8. Third-Party Links
The Service may contain links to third-party websites and content. We are not responsible for evaluating or endorsing these third-party materials and disclaim all liability for your access or use of them.
9. Relationship with Shopify
YoukuArt is powered by Shopify. All purchases made through our store are transactions between you and YoukuArt. Shopify is not responsible for any claims or damages related to your transactions with YoukuArt.
10. Privacy Policy
All personal information collected through the Service is governed by our Privacy Policy. Your use of the Service indicates your agreement to these policies.
11. Feedback
By submitting any feedback (comments, suggestions, ideas, etc.), you grant us a worldwide, royalty-free, sublicensable license to use, modify, distribute, and display such feedback for any purpose.
12. Errors and Omissions
Occasionally, information on the Service may contain errors or inaccuracies. We reserve the right to correct such errors and update or cancel orders affected by them without prior notice.
13. Prohibited Uses
You agree to use the Service only for lawful purposes. Prohibited uses include but are not limited to: illegal activity, intellectual property infringement, fraud, harassment, impersonation, data mining, introducing malware, and disrupting Service functionality.
14. Termination
We may terminate these Terms or your access to the Service at any time without notice. Sections that naturally survive termination (e.g., intellectual property, disclaimers, indemnity) shall remain in force.
15. Disclaimer
The Service and all products are provided “as is” and “as available,” without warranties of any kind unless expressly stated. We do not guarantee that the Service will be uninterrupted, error-free, or reliable.
16. Limitation of Liability
To the maximum extent permitted by law, YoukuArt, its affiliates, partners, employees, and Shopify will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.
17. Indemnification
You agree to indemnify and hold harmless YoukuArt, Shopify, and all associated parties from any claims or damages arising from your breach of these Terms or misuse of the Service.
18. Severability & Waiver
If any provision is found to be unenforceable, it will be enforced to the maximum extent permitted by law. Failure to enforce any right does not constitute a waiver. These Terms represent the entire agreement between you and us.
19. Assignment
You may not transfer your rights under these Terms without our written consent. We may transfer our rights and obligations without notice.
20. Governing Law
These Terms and any separate agreements related to the Service shall be governed by and interpreted under the laws of the United Kingdom.
21. Changes to Terms
You can review the latest version of these Terms at any time on this page. We reserve the right to update or modify any part of these Terms. Continued use of the Service after changes constitutes acceptance of those changes.
22. Contact Information
Questions about the Terms should be sent to us at info@youkuart.com.
Contact Details:
Trade Name: YoukuArt
Company: QSQ ART LIMITED
Email: info@youkuart.com
Phone: +1 213 569 7267
Registered Address: Apartment 103, 9 Solly Street, Sheffield, England, S1 4DF, United Kingdom
US Office: 4301 21st St, Long Island City, NY 11101, United States