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About

What are your service steps after placing an order?

1st

Order Confirmation

After payment is complete, our staff will contact you at info@youkuart.com to confirm the accuracy of your delivery address and phone number. Please ensure your contact information is accessible.

2sc

First Draft Review & Revision

Once the first draft is complete (approximately 1-2 weeks), we will send you photos and detailed images of your work for your review. You can make any changes or requests at this time until you are satisfied with the revisions.

3rd

Packaging & Sealing Proof

We will provide you with a shipping tracking number for easy order tracking.

4TH

Shipping Tracking

Once your initial draft is confirmed and the shipment process begins, please click the "About us - Aftership" button in the website navigation bar to view your logistics information.

5TH

Delivery Inspection

Upon receipt, please take a photo of the artwork to ensure it has not been damaged during shipping.

6TH

Delivery Complete

Congratulations! Delivery complete.

Free Shipping by Air

By safety and quickly

Hassle-free returns

within 30 days after delivery

Best Customer Service

7/24 customer online support

Secure payments

Payment information will be processed securely.